Results Oriented. Adaptable. Dependable. Data-Driven.
Over 9 years of experience delivering innovative digital solutions to a wide-range of industries for small- to mid-size businesses.
We have successfully launched brands and businesses from logo and style guide creation to consistently managed e-commerce and marketing campaigns. We thrive at finding innovative solutions to deliver high-quality and cost-effective solutions for clients with quick turn-around times.
The Mission
Discover. Design. Craft. Consult. Grow.
We stand to provide the digital tools and resources for every entrepreneur, small or midsized business, community project, individual’s dreams/passions, or anyone to find success and have the ability to thrive globally. We have a passion for design and delivering creative foundations for business development. Taking business planning to business success on the digital frontiers.
Our Values
Transparency
We help every client determine what is needed, what fits within their operational budgets, and what are achievable expectations for products and services in order to deliver value across the entire process.
Effectiveness
Tailoring every project to your needs goes beyond providing the tools and capabilities that fit your business. We focus in on the crucial actions that will truly allow your business to thrive, create value for your brand, and accomplish your ever-evolving objectives.
Efficiency
We pride ourselves on achieving end goals with little to no waste. Measuring key factors to properly gauge performance and utilizing data-driven adjustments ensures that we are on target and always focused.
Conscientiousness
We were founded on the ideas of crafting carefully and embarking thoughtfully. To successfully execute your business plan and deliver on all supporting tasks, every detail and action as to be diligently accounted for and reliably executed.
Conscientiousness
No matter the business, trust is crucial. This is why we start with transparency and continue through with integrity. When we work together, you are more than a client, you are a partner. Your success is our success and we will thrive together for years to come.
About The Founder
Born and raised in Guam, I attended St. Anthony School and Father Duenas Memorial High School. After graduating near the top of my class, I spent 1 year at the University of Nevada Las Vegas and completed my 4-year degree at the University of San Diego graduating Magna Cum Laude in 2010. I received my degree in Business Administration while focusing on New Ventures, Business Planning and Development, and International Marketing. The focus was to create a well-rounded understanding of a business’s needs from the start-up and planning, an understanding of supply chain and project management, and through to sales, operations, and marketing. While developing this educational background, I completed several internships including one at the University of San Diego’s Sports Marketing Department and the other at one of San Diego’s fastest-growing companies, Internet Marketing Inc. It was during these internships that I gained a better grasp of on-the-ground marketing tactics and gained my first glimpse of the great impact that a digital footprint can have on a business and the importance of a properly structured, designed, and executed digital strategy.
To further bridge the gap between operations and sales, I spent my first 6 years in San Diego working for Coldwell Banker Residential Brokerage as a Residential Real Estate Agent. This provided a solid foundation for contracts, sales, marketing, funnels, project management, and customer engagement. As I built my portfolio, I found myself creating websites for my Real Estate Business, as well as, being asked to create the online presence and digital footprints for other agents in my office.
In 2015, I initiated my career change to Digital Marketing and Website Design and Development by taking courses in online design, e-commerce, and coding. With a solid footing in the basics of business development and execution, I wanted to start by working with businesses back home in Guam. Since then, I have worked with Tour operations, hotels, travel agencies, real estate agents, restaurants, breweries, organic product companies, market research firms, the University of Guam, shipment groups, and companies requiring everything from informational pass-throughs to fully functioning membership and e-commerce sites. Beyond the set up of a website, I have worked with small- to medium-sized operations to create logos, brand and style guides, set up and manage social media platforms, e-mail marketing platforms and campaigns, paid advertising campaigns to local and source markets, and have been regularly tasked with ad hoc designs for creatives relating to events, multi-language campaigns, and more localized projects.
While the local and global markets have created tumultuous environments for businesses across various industries, I have continued to grow, learn, and adapt by attending globally influenced marketing seminars for online marketing and design agencies. I am proud to say I have helped businesses increase sales, increase brand awareness, and developed and executed plans that have yielded increases in overall e-commerce conversion rates and sales. Additionally, I have received a designation as part of a pilot initiative, the RCPP Director’s Fellows for the UOG Regional Center Policy based on the work I’ve continued with www.GuamRecovery.com to aid in Guam’s pandemic resilience and economic recovery.
I utilize a variety of hosting site, CMS, social media, analytics and reporting, email marketing, and design programs and platforms to create a vertically aligned business and marketing strategy. From conception to final sales and adaptations based on analytics and real-time data, a company can expect a structured and unified plan of action. Thanks to the partnerships with each client, I have been able to adapt to multiple industries and particular functions and work with each individual or team to deliver on the targeted objectives. Through continued hard work, determination, and teamwork, I am confident I can provide the solutions your business requires to meet and surpass your goals.
Benefits & Services
No Middle Men or Multiple Departments
When we work together, there is a single point of contact to handle all of your business's needs. You will not have to work with account departments, customer representatives, accounting, or any other middlemen. When you have a question, concern, or are ready to take the next steps, we can work together directly and stay in touch from project start to completion.
Attention & Management
With a smaller firm, each of your requests is met with flexibility and greater attention to your business. You'll also have more direct access and a greater personal connection with your designer at a smaller firm, which also results in more personal attention for your project.
One Clear Point of View, Efficiency, & Cost-Effective Action
As a one-stop, focused shop, 11|11 supports your web design, logo design, graphic design, basic marketing, and paid advertising. All of these different skills are essential in developing your brand. You’ve got one person who knows how to make all of these different aspects work together to create one brand for you. This clear point of view helps you in getting the results you need in the shortest amount of time, with greater efficiency, and actions that deliver cost-effective results.
Expertise & A Proven Track Record
11 | 11 has been able to assist brands across varying industries revamp their digital footprints, build awareness, generate leads, and surpass sales goals. The ability to create tailored plans, execute coordinated brand and marketing plans, and adapt quickly to the changing needs of every client is fundamental to creating positive trends on your business's bottom line or top-line objectives. With personalized attention and a unique focus on every aspect of your business, we can surpass your quarterly targets and build footholds in new markets.
Availability & Transparency
With constantly shifting global marketplaces it's important to have a partner that is available, adaptable, and nimble enough to move with the changing parameters and needs of your business objectives. As a smaller firm with focused resources, we will always respond as soon as possible and be able to execute changes to all aspects of your digital plans just as quickly. Along with the ability to move and adapt to external factors, we base every decision and action on analytics. Quarterly reports and weekly emails will keep you up-to-date on the digital health of your business and help you implement on-the-ground changes.
Quick Turn-Around Times & Flexibility
With one designer focused on your brand, the workflows are streamlined and the turnaround times are faster. When you need something done for your business, you do not need multiple reviews, touches, and points-of-view slowing down the process from request to delivery. One-on-one communication and business development plans that are tailored to your specific needs executed by your digital partner can provide that edge your business needs to move forward, quickly.
Search Engine Optimization
We work to increase the quality & quantity of users to your website through organic search. Getting your brand & business to the top of Search Engine Result’s Pages, is the name of this game. Quality & relevant content & keywords, Live Website & Blog Updates, content length, load speeds, social metrics, responsive designs, & more. One of the things we will do together is to collaborate on a weekly, or monthly, content creation projects to keep your site content engaging, relevant, and up-to-date. Above all, we will gain visibility for your business, its message, & your services or products.
Paid Digital Amplification
Beyond the Organic development & growth of social platforms, the need to reach your targeted demographics and utilize marketing budgets cost effectively & efficiently to yield the highest ROIs, is paramount. Figuring out buyer & user personas, creating a demographic profile of your business’s greatest fans, & applying research to an effectively targeted paid campaign is a constant necessity. Depending on where you are, where you want to be, & the size & scope of the operation, we will determine the best way forward to deliver a plan, a price, & the results that are tailored to you, specifically.
Analytics & Tracking
The positive impact & value of having a digital consultant working for you every day is real. Every action, campaign, post, e-mail, e-newsletter, marketing promotion, planned execution, & every effort in support of your business, yields real statistics that showcase cost-effectiveness & determine the success of my work. Regular updates on comprehensive data points are provided to ensure continued improvements & driven successes.
Strategy & Comprehensive Execution
We get you on the map & map out every step: from strategy, through designs & execution, tailored promotions, to ongoing analytics & post-run assessments, to effectively accomplish all goals & milestones.
Customer Outreach, Engagement, & Response
From third-party review sites, to social media platforms, to website based e-mail communications, there are a lot of funnels through which important consumer touches must happen every single day. We work together to engage every consumer through their reviews, comments, engagements, shares, check-ins, or questions.
Let’s start a conversation about your brand, your business, & your goals.
Contact me directly or fill out a quick “Discovery” Form for a free review, cost estimate, & potential scope of work assessment.
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- Eleven | Eleven Design & Development
- About 11 | 11
- Work
- The Valley of the Latte Work Completed by 11 | 11
- Valley of the Latte
- Valley of the Latte Japanese
- Valley of the Latte Korean
- Online E-commerce for Valley of the Latte
- Klick Discover (Online Travel Booking Site)
- SD Guam Club
- House of Chamorros
- The Guam Recovery Work Completed by 11 | 11
- M|RD – Market Research & Development
- Guam Museum Foundation
- I Kuttura’ta Guam
- The Guam W.A.V.E. Club
- Blog
- Contact